Frequently Asked Questions

What are your House Rules?

House Rules

  • Guests: Max 4 people. No unregistered guests without prior host approval.

  • Check-in/out: Arrive 3:00 p.m.–flexible (self check-in via digital guidebook, sent before arrival). Depart by 10:00 a.m.

  • Pets: Dogs only, up to 25 lbs, must be declared at booking. Larger dogs considered with written request. Never leave dogs unattended in the suite.

  • Parking: Designated off-street spot only. Oversized vehicles by request.

  • Smoking/Vaping: Not permitted inside the home.

  • Parties/Events: Not allowed.

  • Quiet hours: 10:00 p.m.–8:00 a.m.

  • Shoes: Please remove beyond the foyer.

  • Jacuzzi: Private use, 9:00 a.m.–9:00 p.m. Earlier/later by request.

  • Trip insurance: Travel cancellation coverage recommended.

Vacatio rental with fully equipped kitchen in Black mountain, Kelowna
Family friendly holiday home in Kelowna

Still have a question or want to make sure Sunset House is the right fit?

Feel free to reach out — we’re always happy to help.